Terms of Service

These Terms of Service govern your access to CafeTally websites, mobile applications, APIs, and related services.

By creating an account, accepting an invitation, or using CafeTally, you agree to these Terms and the Community Guidelines.

The mobile app records versioned acceptance before an account can post team messages, photos, reactions, or other user-generated content.

CafeTally is a business operations service for cafes, restaurants, and their authorized teammates.

Business owners control their organization, store access, location assignments, and operational roles.

You must provide accurate account information, use only your own sign-in link or session, and tell us promptly if you believe your account has been compromised.

CafeTally may let teammates post messages, photos, reactions, mentions, stock reports, and other content in a location-wide General channel or direct messages.

You keep your rights in content you submit and grant CafeTally the limited permission needed to store, transmit, display, moderate, back up, and delete that content while operating the service.

General channel content is visible to teammates assigned to that location. Direct messages are visible to their participants during ordinary use, but a reported message and limited surrounding context may be reviewed by authorized moderators or CafeTally support.

Business records may remain subject to the organization owner's retention obligations even when an individual teammate leaves the business.

You may not use CafeTally to break the law, threaten or harass others, promote hatred or violence, share sexually exploitative content, impersonate another person, send spam, distribute malware, expose credentials, or interfere with the service.

Do not post customer payment details, passwords, authentication links, access tokens, bank credentials, or other information that does not belong in a workplace chat.

The Community Guidelines provide additional examples and explain reporting, blocking, moderation, and enforcement.

CafeTally may use automated controls to reject clearly objectionable content and may review content that a user reports.

Users can report messages and block another teammate at a location. Blocking prevents new direct-message contact and hides that teammate's General messages, photos, pins, and related message notifications from the blocking user. Earlier direct-message history and shared stock status remain available.

Authorized managers and owners may pin or remove General channel messages and review reports for their assigned locations.

CafeTally may remove content, restrict features, suspend access, or terminate accounts when reasonably necessary to enforce these Terms, protect users, or comply with law.

Stock lists created without an account stay on that device and are not shared with an organization or cafe team.

Stock reports and availability signals support operational decisions but may be incomplete, delayed, or incorrect.

Authorized teammates are responsible for confirming manual stock changes before relying on them.

Square product availability is displayed as a read-only signal in the mobile workflow unless the business separately authorizes a supported write operation.

Paid CafeTally subscriptions are purchased and managed through the business account and are billed in advance on the selected billing interval.

Fees are non-refundable except where required by law or expressly stated at purchase.

The teammate mobile app does not offer consumer purchases or direct users to purchase a subscription inside the app.

CafeTally may connect to services such as Square, Plaid, email delivery providers, notification delivery providers, and AI assistants when the business enables those features.

Your use of an external service may also be governed by that provider's terms and privacy policy.

Our Privacy Policy explains how CafeTally collects and uses information. Our Data Retention and Disposal Policy explains how long different records may be kept.

Eligible users can begin account deletion in the product or follow the public account deletion instructions. An owner may need to transfer ownership or complete an organization-level deletion process before the owner account can be removed.

CafeTally is provided on an as-available basis. We work to keep the service secure and reliable, but we do not promise uninterrupted operation or that every stock signal, integration response, notification, or message will arrive without delay.

To the extent permitted by law, CafeTally disclaims implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the extent permitted by law, CafeTally and its operators will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of the service.

Nothing in these Terms excludes liability that cannot legally be excluded.

You may stop using CafeTally at any time. CafeTally or the applicable business owner may suspend or end access when an account no longer belongs to the team or violates these Terms.

We may update these Terms as the product or law changes. If a change is material, we will provide notice through the service, by email, or by publishing the updated date on this page.